Before you order
Before you place your order, please read the below guidance carefully – it will help ensure a smooth, fast and successful apostille or legalisation process.
Your documents must have been issued by a recognised authority to qualify for apostille/legalisation. For example:
Certain other documents may also be legalised if they have been certified by a UK notary or solicitor – such as powers of attorney, contracts, qualification certificates, copies of passports or driving licences.
Before submitting, confirm with the authority or institution requesting the legalised document whether they require:
This helps avoid rejected applications or delays.
Verify that your document can be legalised. Eligible documents include those issued by recognised authorities such as courts, government departments, public registries (e.g., birth, marriage, or company certificates), or documents certified by a UK notary or solicitor.
Paper-based Apostille: Physical documents are sent by post to be legalised. Required for most certificates like birth, marriage, or death certificates.
Electronic (e-Apostille): PDF documents electronically signed by a UK notary or solicitor. Note that not all documents are eligible for e-Apostille, so check your document type carefully.
Ensure all documents are complete and correctly certified before sending. Originals or properly certified copies should be included as required. Check that signatures, stamps, and seals are present and valid. This step prevents delays and ensures a smooth apostille process.
Before placing your order, it’s important to check the requirements of the institution or authority that will receive your documents. In some cases, a single apostille may cover a set of related documents, while in other cases, a separate apostille is required for each individual document.
Confirming this in advance helps avoid delays, additional fees, or the need to resubmit documents. Always clarify with the receiving party which option is required so that your apostille service can be processed correctly the first time.
Each document submitted for apostille or legalisation carries a fee. Please note that fees are non‑refundable if a document is rejected due to issues such as an unrecognised signatory, missing signature or date, or incorrect certification.
Typical processing times are 1–2 working days, not including postage or courier time. The exact turnaround for your documents will be displayed when placing your order, so you know when to expect completion.
To ensure a smooth process and avoid extra costs, double-check your documents and any required certifications before submission.
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Have questions about pricing or services? Our team can help you with:
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